DevOps as a service

Huh, it's a kind of a very abstract question. Each business case is unique and has its own needs / requirements, whatever. There are no well-trodden paths suitable for everyone. Anyway, we have 6 principles we advise our clients and partners to follow:

1. Think as if you were your customer. Any action taken and decision made should be customer-centric. This would help scale business and add more value.
   
2. Each team member is responsible for his / her tasks. End-to-end responsibility allows deliver quality results and perk up a team.
   
3. Continuous enhancement and feedback as a background for further improvements. DevOps philosophy believes in CI/CD, which stands for continuous implementation and development, allowing the product / application / software become more user-friendly from all sides - both technical and personal sides.
   
4. Automate unautomatable. Automation allows increasing productivity of development and eliminating of the repeatable manual tasks, causing errors and downtimes.
   
5. Well-tuned collaboration among ALL teams (yes, it concerns everyone in the organization). Gaps in communication cause further fails in successful operations.
   
6. To provide the best quality of a deliverable - test and monitor continuously. Without proper testing and monitoring, even the best engineer in the world won't be able to deliver an absolutely stable operation.
   

Discover our article on DevOps anti-patterns that need urgent destruction!

Offering DevOps as a service to our clients, we offer the following:

• Delivering managed services across all directions: DevOps, cloud solutions, serverless architecture, CI/CD, container orchestration, log management & monitoring, infrastructure automation, and others, on-demand.
• Professional advisory services, if you are just getting started to run your business and want to know all IT pitfalls.

Almost all organizations face these problems:

• long time-to-market delivery because of poor understanding of what's going on within a team;
• error-prone infrastructure with millions of manual changes;
• no time to focus on business.

It's never too late or too early to start. The sooner you start, the quicker you establish proper processes within a team and tune the tools needed for proper functioning.

An organization benefits, first of all, from properly established business processes and smooth workflow, each gear in a team works properly. As a bonus, almost all boring manual tasks are automated. Thus, your dev team is fully focused on improvements and adding new features.

There are two sides of the same coin. Sometimes even giant companies experience difficulties during the DevOps implementation. Some teams are not ready for big changes and do really believe in "it's easier to make by hands quickly, rather than automate and handle with a new tool".

Sure! You have to track dozens of metrics to comply with the best practices, for instance:

1. Release plan, %;
2. Planning complete, %;
3. Development complete, %;
4. Build success rate, %;
5. Test success rate, %;
6. Success rate, %;
7. Total incidents, total;
8. Successful builds, total;
9. Successful deployments, total;
10. Incidents, total;
11. Resolved incidents, total;
12. Time to build, hh:mm:ss;
13. Time to test, hh:mm:ss;
14. Average time to deploy, hh:mm:ss;
15. Average time to resolve incidents, hh:mm:ss;